Q1: Can we visit your factory?
A: Sure. Our factory is located in Guangzhou city. For overseas customers, you can fly to Guangzhou Baiyun International Airport. We also provide visit online by video.
Q2: How can we get the exact price of plastic machine?
A: Contact us with the products size, shape, annual quantity and photo if possible. We can recommend our machine models with quotation.
Q3: Do you provide any spare parts with machine?
A: Yes, we offer all necessary spare parts before shipment.(contact us for packing list )
Q4: Why do you want me to provide the detailed parameters of the bottle?
A: In order to recommend the most suitable machine to you, and formulate the most favorable production plan, to improve work efficiency and reduce production costs for you.
Q5: Why are the prices of the molds different?
A: The size of the bottle made by the mold and the production capacity determine the price.
Q6: What requirements does your blow molding machine have for raw materials?
A: The suitable raw materials for our bottle blowing machine are PET, PP, PETG, PCTG and TRITAN.
Q7: What payment methods do you support?
A: Usually Western Union.
Q8: How can I choose the most suitable blow molding machine in my production?
A: It depends on your bottles, please send us your bottle volume, height, neck diameter and required production capacity, so we can formulate the most suitable proposal as your reference.
Q9: What details do you need if I want to purchase the bottle mold?
A: Please provide us your bottle pictures and drawing as our reference.
Q10: What auxiliary equipment does the bottle blowing machine need?
A: Normally air compressor, chilled dryer, filter, air tank of high pressure and low pressure, water chiller.
Q11: How about your after-sale service ?
A: We offer manual instruction and engineer training before loading, after shipment we provide 24 HRS online support, video technical support or field installation assist.
Q12: What is the lead time?
A: The actual production cycle will vary according to the degree of customization.
Q13: What is the warranty period for your machine ?
A: 12 months warranty for components and technical support .
Q14: How can we install the machine when it arrives?
A: We can send experienced technicians to customer's country for guiding the installation and commission the machine, also train the customer's employees.
Q1: During the production process of the blow molding machine, why does the bottom of the product leak?
A: Reason analysis: 1. there may be cracks in the preform; 2. when the blow molding machine is working, the stretching rod is overstretched, which causes the structure of the bottle to break.
Solution: 1. replace the preform with a new one; 2. adjust the stretching degree of the stretching bar.
Q2: What causes the alarm sound?
A:Reason analysis:the main motor current is too large, and the thermal relay overload current protection is cut off.
Solution: check motor failure or adjust thermal relay overload current.
Q3: Why does the bottle produced by the blow molding machine appear pearly luster and the bottle body is silver?
A: Reason analysis: it may be caused by poor preform heating;
Solution: increase the temperature of the heating lamp tube and increase the heating ratio of the heating lamp tube layer.
Q4: Why do the bottles produced by the blow molding machine have wavy lines?
A: Reason analysis: the air pressure is too high, and the blowing flow rate is too large;
Solution: reduce the high-pressure air pressure to about 30 kg, and reduce the blowing flow.
Q5: Why are there scratches on the body of the bottle produced by the blow molding machine?
A: Reason analysis: there is a problem with the quality of the preform;
Solution: check the quality of the preform, whether there is bumping or crushing, etc.
Q6: Why is the bottom of the bottle of the blow molding machine protruding?
A: Reason analysis: preform heating is bad; pre-blowing is too late; pre-blowing air pressure is too low.
Solution: increase the temperature of the heating lamp tube and the heating ratio of the relevant layer; adjust the pre-blowing time; increase the pre-blowing pressure.
Q7: Why do the blow molding machine products have milky white luster and signs of crystallization?
A: Reason analysis: the preform temperature is too high;
Solution: reduce the heating ratio of the heating lamps and related layers.
Q8: Why do blow molding machine products have pitting?
A: Reason analysis: the stretching cylinder is not clean enough;
Solution: Clean the stretching cylinder.
Q9: Why is the bottle mouth pinched in the bottle blowing machine?
A: Reason analysis: the overall mold is too low;
Solution: add iron pads to raise the mold.
Q10: Why does the pre-blowing air tube burst during the production of the blow molding machine?
A: The pre-blowing valve is damaged and needs to be replaced.
Q11: Why does the touch screen not display?
A: Problem: panel power switch damaged. Solution: replace switch.
Q12: Why is the high pressure air blowing too small?
A: The spool of the high-pressure solenoid valve is dirty and needs to be cleaned.
